We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of sexsiv.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 17 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
All as for now The agrees, product not yet tried
Rated 5 out of 5
P*** –
the best choice ever!
Rated 5 out of 5
D***n –
Good quality and works great, my wife is very satisfied 🙂
Rated 5 out of 5
B***z –
The package arrived in 10 days, goes to perfection and is equal to that of the images, it comes well packed in an air bag, brings charger and appliance, contains with purchase
Rated 5 out of 5
Customer –
5 days in the Mail lay until the notice brought. If I had known that through the mail would have come. My wife did not understand yet, later I will not
Rated 5 out of 5
Customer –
Thank you
Rated 5 out of 5
Customer –
Great thing, not orgasm in two minutes like most commenting, but good impressive experience after normal vibrator with several modes. But you can’t say he’s better, he’s just different.
Rated 5 out of 5
C***s –
parfait
Rated 5 out of 5
M***b –
Really a great product absolutely nothing to complain about (except that it is not very quiet) otherwise value for money the top. My wife loves
Rated 5 out of 5
A***v –
In a week I came to Moscow. To the touch and externally made soundly. Water resistance did not check, but in theory the design does not need holes, tact everything is possible. Charging magnetic, “as in the best houses.” It works noisy, but it does its job) it sits easily, vibrates-strongly. There are several circuits-types of vibration, in addition, they can be accelerated or slowed down. Toy delnaya, I recommend)
Rated 5 out of 5
Customer –
Girl Happy
Rated 5 out of 5
A***o –
super rápido el envio
Rated 5 out of 5
Customer –
Ha My wife loved it, a before and a after in our sex
Rated 5 out of 5
Customer –
She ended up in 38 seconds. Feelings fast, strong. But also quickly and pass. Can replace a man once, but no more. If purely mechanically consider, the machine sucks and vibrates at 5 +. I recommend to buy if you are well in a relationship. If not, then the woman will not need you anymore))
Rated 5 out of 5
Customer –
I love it! Good store, good product and fast shipping. I’m happy!
Rated 5 out of 5
Customer –
Good store, good product and fast shipping! The design is nice, has good power and various types of suction. I recommend this product and this seller!
Rated 5 out of 5
Customer –
ME ENCANTA! BUEN PRODUCTO, BUEN VENDEDOR, ENVÍO RÁPIDO…TODO PERFECTO!!! El producto tiene varias funciones y bastante potencia, yo lo elegí con caja y está realmente bonito…se carga por USB. Lo recomiendo 100%!
Customer –
All as for now The agrees, product not yet tried
P*** –
the best choice ever!
D***n –
Good quality and works great, my wife is very satisfied 🙂
B***z –
The package arrived in 10 days, goes to perfection and is equal to that of the images, it comes well packed in an air bag, brings charger and appliance, contains with purchase
Customer –
5 days in the Mail lay until the notice brought. If I had known that through the mail would have come. My wife did not understand yet, later I will not
Customer –
Thank you
Customer –
Great thing, not orgasm in two minutes like most commenting, but good impressive experience after normal vibrator with several modes. But you can’t say he’s better, he’s just different.
C***s –
parfait
M***b –
Really a great product absolutely nothing to complain about (except that it is not very quiet) otherwise value for money the top. My wife loves
A***v –
In a week I came to Moscow. To the touch and externally made soundly. Water resistance did not check, but in theory the design does not need holes, tact everything is possible. Charging magnetic, “as in the best houses.” It works noisy, but it does its job) it sits easily, vibrates-strongly. There are several circuits-types of vibration, in addition, they can be accelerated or slowed down. Toy delnaya, I recommend)
Customer –
Girl Happy
A***o –
super rápido el envio
Customer –
Ha My wife loved it, a before and a after in our sex
Customer –
She ended up in 38 seconds. Feelings fast, strong. But also quickly and pass. Can replace a man once, but no more. If purely mechanically consider, the machine sucks and vibrates at 5 +. I recommend to buy if you are well in a relationship. If not, then the woman will not need you anymore))
Customer –
I love it! Good store, good product and fast shipping. I’m happy!
Customer –
Good store, good product and fast shipping! The design is nice, has good power and various types of suction. I recommend this product and this seller!
Customer –
ME ENCANTA! BUEN PRODUCTO, BUEN VENDEDOR, ENVÍO RÁPIDO…TODO PERFECTO!!! El producto tiene varias funciones y bastante potencia, yo lo elegí con caja y está realmente bonito…se carga por USB. Lo recomiendo 100%!