We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of sexsiv.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.71 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 12 )
4 stars
( 5 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
F***a –
Very good product conforms to the description For the moment I just start using it To see for the result
Rated 5 out of 5
Customer –
Receive product fully accurate according to order
Rated 4 out of 5
Customer –
Très bien
Rated 5 out of 5
P***v –
Everything works, it is very convenient to use.
Rated 5 out of 5
Customer –
Amazing! their is not one such a service confirms that the stores I met.you are champions !! So fast arrival with all the request!
Rated 5 out of 5
D***z –
Works well, brings cargo, good packaging and an informative triptych
Rated 4 out of 5
J***j –
Funciona bem mas não exagere que ela deixa o bilau roxo
Rated 4 out of 5
Customer –
Without box, the ring that comes together is very small, so really was better get the full kit, but the vagina is very soft, she goes completely in tube
Good quality, very strong suction (even a bit hurt at the end) Thanks
Rated 5 out of 5
M***y –
Seller has the tidy rounded and resolved and goes back the money deposit
Rated 5 out of 5
Customer –
Good product quality, arrived fast but the National Post service took a long time to deliver.
Rated 4 out of 5
Customer –
The pump works well. Of the included rings fits only the biggest, the others are too tight, even if you are not so heavily built are. The vagina ring is not usable with the pump, which is inward sucked
Rated 5 out of 5
Customer –
пришло все целое. спасибо. упаковано в цилиндрическую пупырку. в комплекте разные насадки, гель смазка, шнур для зарядки. даже инструкция с переводом на русский.
Rated 5 out of 5
P***i –
Product works. I checked several times. Suction is very strong so you need to be careful. The product is consistent with the description. Unfortunately shipping no was fastest and long standby time for shipment
Rated 5 out of 5
A***l –
The fastest delivery that was on Ali. In Kiev for 9 days!!! To the store Thank you very much, in the set two cables for charging. Everything works properly. I recommend it to everyone!
F***a –
Very good product conforms to the description For the moment I just start using it To see for the result
Customer –
Receive product fully accurate according to order
Customer –
Très bien
P***v –
Everything works, it is very convenient to use.
Customer –
Amazing! their is not one such a service confirms that the stores I met.you are champions !! So fast arrival with all the request!
D***z –
Works well, brings cargo, good packaging and an informative triptych
J***j –
Funciona bem mas não exagere que ela deixa o bilau roxo
Customer –
Without box, the ring that comes together is very small, so really was better get the full kit, but the vagina is very soft, she goes completely in tube
R***r –
Everything matches. Convenient vacuum creates excellent.
Customer –
Good
Customer –
Good quality, very strong suction (even a bit hurt at the end) Thanks
M***y –
Seller has the tidy rounded and resolved and goes back the money deposit
Customer –
Good product quality, arrived fast but the National Post service took a long time to deliver.
Customer –
The pump works well. Of the included rings fits only the biggest, the others are too tight, even if you are not so heavily built are. The vagina ring is not usable with the pump, which is inward sucked
Customer –
пришло все целое. спасибо. упаковано в цилиндрическую пупырку. в комплекте разные насадки, гель смазка, шнур для зарядки. даже инструкция с переводом на русский.
P***i –
Product works. I checked several times. Suction is very strong so you need to be careful. The product is consistent with the description. Unfortunately shipping no was fastest and long standby time for shipment
A***l –
The fastest delivery that was on Ali. In Kiev for 9 days!!! To the store Thank you very much, in the set two cables for charging. Everything works properly. I recommend it to everyone!