We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of sexsiv.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.88 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 15 )
4 stars
( 2 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
O***n –
cool
Rated 5 out of 5
T***a –
All right, very fast delivery. Very good the finishes.
Rated 5 out of 5
C***a –
You have to try the different sizes, but the negrito works beautifully! Great everything; Wrapped separately each, excellent purchase! I recommend
Rated 5 out of 5
Customer –
Do not forgive everything is fine
Rated 5 out of 5
R***r –
All Super
Rated 5 out of 5
Customer –
Good quality, good touch and very reasonable sizes. Happy with store. Quick and discreet package. Very good.
Rated 5 out of 5
Customer –
All right! They come in individual velvet covers, one detail
Rated 5 out of 5
H***r –
Perfect product, precise store! 5*
Rated 5 out of 5
G***z –
super
Rated 4 out of 5
M***r –
Dotarło within workmanship repair Dę good
Rated 5 out of 5
U***f –
Everything came in!!! the packing is anonymous.
Rated 5 out of 5
E***s –
Marvellous products. Uses 1 AAA battery. Wife really likes them. When she is satisfied and relaxed everybody are happy. Seller is reliable. Took 5 weeks to receive with tracked shipping method. Recommended. Thanks.
Rated 5 out of 5
Y***n –
well made, nice and heavy and no burrs or lines. received well packaged
Rated 5 out of 5
Customer –
Everything is cool, ordered 13.10 on the mail came already 30.10 (before Omsk). All in individual packing and in box. The bullet works, they haven’t tried anything yet.
Rated 5 out of 5
A***E –
Very accurate, is as describe it took 23 days to get to me and is package very discretely. Like that.
Rated 5 out of 5
B***n –
we can’t wait to try them
Rated 5 out of 5
I***o –
Ordered on November 26, December 16 was already at the post office. (Tomsk region) Toys are well made, the color is beautiful, without zazubrin, Burr, heavy, well felt, each in a protective soft case. The last size is quite large. I think that we will use only two first.
O***n –
cool
T***a –
All right, very fast delivery. Very good the finishes.
C***a –
You have to try the different sizes, but the negrito works beautifully! Great everything; Wrapped separately each, excellent purchase! I recommend
Customer –
Do not forgive everything is fine
R***r –
All Super
Customer –
Good quality, good touch and very reasonable sizes. Happy with store. Quick and discreet package. Very good.
Customer –
All right! They come in individual velvet covers, one detail
H***r –
Perfect product, precise store! 5*
G***z –
super
M***r –
Dotarło within workmanship repair Dę good
U***f –
Everything came in!!! the packing is anonymous.
E***s –
Marvellous products. Uses 1 AAA battery. Wife really likes them. When she is satisfied and relaxed everybody are happy. Seller is reliable. Took 5 weeks to receive with tracked shipping method. Recommended. Thanks.
Y***n –
well made, nice and heavy and no burrs or lines. received well packaged
Customer –
Everything is cool, ordered 13.10 on the mail came already 30.10 (before Omsk). All in individual packing and in box. The bullet works, they haven’t tried anything yet.
A***E –
Very accurate, is as describe it took 23 days to get to me and is package very discretely. Like that.
B***n –
we can’t wait to try them
I***o –
Ordered on November 26, December 16 was already at the post office. (Tomsk region) Toys are well made, the color is beautiful, without zazubrin, Burr, heavy, well felt, each in a protective soft case. The last size is quite large. I think that we will use only two first.